Note: All fields on this tab are editable in Update mode, excluding names and descriptions associated with designated identifiers.
Tariff Selection Control
A/R Routing: Defines how routing/rating handles A/R requests for this customer. Possible values are Hierarchy Restricts Rate Shop and Consider All A/R Tariffs. If Hierarchy Restricts Rate Shop is selected, tariffs with project, consignee group, or both take priority over customer tariffs where these values are null regardless of cost.
A/P Routing: Defines how routing/rating handles A/P requests for this customer's transactions. These values are supported: customer specific carrier tariffs (CSCT) only, carrier specific tariffs only, carrier specific tariffs only if there is no applicable CSCT, evaluate both CSCT and carrier specific tariffs.
Item Control
Shipment Detail Level Control: This defines whether shipments for the customer will be using just one of the three possible Shipment Detail Levels, or whether the Shipment Detail Level can be specified when creating a shipment. The three levels are: item summary level, item detail level and container detail level. A setting of Optional indicates that shipment detail level can be selected when creating a shipment.
Validate Item: Indicates whether item numbers supplied when creating shipments are validated with the Transportation Manager item table. It is applicable only when shipments are defined with item detail level or item summary level.
Item Group: The ID of the item type group used when creating shipments for this customer. All items belong to the designated group. It is applicable only when creating shipments with item detail level or item summary level.
Container Type Group: The ID of the container type group used when creating shipments and non-operational freight for this customer. All container types belong to the designated group. It is applicable when shipments are defined with item detail level or container level.
Miscellaneous
Salesperson ID: The salesperson ID for this customer.
Name: The name of the salesperson for this customer.
Customer Service Rep ID: The ID of the customer service representative normally responsible for dealing with this customer.
Reference Number Classification Type: Specifies the classification of the reference number type. If specified, this customer can use a reference number qualifier that also refers to the same reference number classification type.
Bar Code Type: The bar code type normally used by this customer.
Tender Response Time: Indicates the tender response time required by the customer. It is intended for use by Third Party Logistics Provider (3PLs) to control requests received from the customer. A 3PL may receive a tender from their customer requesting that freight be moved. Just as the carrier is expected to respond to tenders issued by a shipper, the 3PL will respond to their customer. TM does not formally support the management of tenders received from customers (i.e. the "mirror image" of tender functionality on the carrier side). Tender Response Hours can be used by a 3PL in reports and/or custom extensions to manage inbound tenders.
External ID 1: First external identifier, which can be a used for cross-reference purposes. For example, EDI.
External ID 2: Second external identifier, which can be used for cross-reference purposes. For example, EDI.