If there is a non-zero value defined for Tender Response Hours for the shipping location associated with the first stop for the load, this will supersede the corresponding value in the carrier profile.
CST will potentially reduce the length of time allotted to the carrier for tender response, regardless of whether the value was retrieved from the carrier or shipping location profile. Prior to issuing each tender, CST will identify the amount of time remaining before the load must ship. This will be the delta between the current date/time and the scheduled pick-up date at the first stop. If there is insufficient time for each qualifying carrier to be provided the full interval (as defined by the applicable Tender Response Hours), the available time will be allocated to the identified carrier / service combinations based on the configuration of the CST Response Controls in the Global Settings for CST. If data has not been established in this table, there will be no reduction in time allotted to carriers.
The CST Response Control section in the Global Settings for Auto Tendering will allow a separate set of controls to be established for the first "x" carriers vs. the next "y" carriers vs. the next "z" carriers, etc. where the "x", "y" and "z" are configurable. For each set of carriers, the Global Settings will allow the administrator to indicate that the carriers should be allotted the full interval (as defined by the Tender Response Hours), or indicate the percentage of the available time that should be allotted to the carriers in this group. A zero percentage means the Minimum Time Required for CST from the Global Settings for Auto Tendering will be used.
For the groups of carriers to be allotted time based on percentage, the total amount of time remaining will be allocated to each group of carriers based on the configured percentages. This block of time will then be allocated to each of the carriers in the group evenly.
When issuing a tender to a carrier, if the time allotted to the carrier is not less than the Minimum Time Required for CST, this computed value will be used to establish the Tender Response Required By Date/Time. Otherwise, the minimum will be used.